PRIVACY POLICY
We are committed to ensuring that your personal data is protected; we will
only use the information that we collect about you lawfully and as laid out
by the Data Protection Act 1998.
This Privacy Notice advises how Manderson lift services whose registered
office is at 15 stonecroft gardens, Huddersfield, HD8 8EX collects, uses and
shares personal information in the provision of its products and services.
What Personal Data do we Collect
We may collect the following personal information when you purchase
Manderson lift services Ltd products and/or services:-
Contact Details
Information that enables us to contact you directly ie. your name, address,
telephone number and/or email address.
Transaction Information
We store information relevant to the products and services purchased from
us.
Payment Information
Card and/or bank account details that you provide as payment for products
and/or services that you purchase from us.
Installation & Service History
Data relating to the installation of a Manderson lift services product into a
customers’ property or social care environment and in relation to the
servicing of that product
Customer Service Information
A record of queries or complaints that you may send to us by email, phone
or any app-messaging feature.
Sources of Personal data
● From you
● From our website
● From other companies that we use to provide products and services to you
How we use Personal Information
We will use your personal information for general purposes :-
For the supply and delivery of products and services, including installation
and servicing;
● For Accounts administration
● To resolve queries/complaints
● For Service & Maintenance administration
● To provide Mandersonlifts news updates
● To improve our products and services
● To better understand your needs
Legal Basis for the Processing of Personal Data
We collect and use customers personal data when necessary during:-
● The operation of Manderson lift services business of selling and supplying products
and services to our customers
● Engineer access for installation, servicing or maintenance purposes
● Internal record keeping – where we will need to store your information for legal
reasons and customer service
Cookies
Cookies are text files containing small amounts of information which are
downloaded to your device when you visit a website.
When you permit the use of cookies on our website it allows us to collect
basic information about the way you use the site during your visit. This
information is used only for site navigation, systems administration and
analytical purposes; cookies help us to provide you with a better website
experience.
Note: You are given the option in your browser’s internet options to reject
cookies but in doing so you will be unable to take advantage of the full
functionality of the site.
Privacy Rights
By using this website, you are agreeing to the collection and use of any
personal information sent to us, provided it is used as set out in this Policy.
When you visit our website we will collect basic information about the way
you use the site during your visit. This information is used only for site
navigation, systems administration and analytical purposes.
You have the right to ask for a copy of the information we hold about you
(for which we may charge a small fee), to correct any inaccuracies or to
request deletion of your information.
Communications will be monitored regularly to improve our service and for
security and regulatory purposes.
Any changes to the Privacy Policy will be updated and posted on this page
so that you are always aware of any change to the information we collect,
how we use it and under what circumstances it is disclosed. We encourage
you to check for changes whenever you visit our website.
Manderson lift services Ltd are committed to ensuring that your personal
data is protected, however, the Internet is not a 100% secure medium of
communication and, accordingly, we cannot guarantee the security of any
information transmitted via the Internet. We are not responsible for any
damages you, or others, may suffer as a result of the loss of confidentiality
of such information.
Please feel free to email us if have a query about privacy on this
website